online business idea VIRTUAL ASSISTANT IT & SUPPORT

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How to Become an IT Support Virtual Assistant

If you’re an IT pro, you’re probably aware that tech support jobs pay well and are in high demand. But did you know that you can do a lot of this work online, from the comfort of your own home? Virtual Assistants have become an increasingly popular option for companies or individuals that need expert assistance, but who can’t afford the full costs of a full-time employee. Virtual Assistants almost always work as independent contractors, which keeps the employers’ costs down and gives you more flexibility for your schedule.

How to Become an IT Support Virtual Assistant

How to Become an IT Support Virtual Assistant

Most employers prefer at least 5 years of prior experience either in IT or administrative assistance. If you meet these criteria, your chances of finding work online increases substantially. One way to start is to brand your service to a specific niche, like Healthcare or Medical Office IT & Support and become an expert in specific needs of your market. For example, if you’ve chosen medical practices, then learn the in’s and out’s of popular electronic medical record software and be able to support and train your clients on this software. Providing a value added service like training or tutorials can differentiate you in the market.

Create a website that speaks to your niche and can provide extra value to your clients. Industry specific forums, conferences, and other gatherings within your niche are good ways to promote your business. You can communicate with your employer via Skype, Google Voice, email, Logmein.com, remote desktop, or Teamviewer.com. Using these online tools will increase your availability, solve a majority of clients issues without being on site, and your schedule will be far more flexible than if you worked as only an on-site hire.

Virtual Assistant Online Business Idea

Virtual Assistant Online Business Idea

Regular responsibilities include resolving network issues, advising the installation of new hardware, and troubleshooting of every sort. This is a great way to capitalize on your IT experience without committing to a 9 to 5. Joining sites like Elance, Guru, Freelancer.com, and others is one way to find available IT work or brainstorm your niche market.

Where to Start – Virtual Assistant IT & Support

Boxaid – example Virtual Assistant IT & Support

So You Want To Be a Network Engineer Course – Free Udemy Course learn concepts about how to become a Virtual Assistant IT & Support

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